24 hour emergency helpline
Freephone: 0800 920 2030

About EVO Plumbing and Heating Services

24 hour emergency helpline

Freephone: 0800 920 2030

No call out charge - Fixed fee

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9.93 out of 101962 reviews

Benefits

24/7 emergency cover
No callout charge
Experienced engineers
Satisfied customers

At EVO Plumbing and Heating Services we are proud to have the industry knowledge and experience to complete any job quickly and efficiently. We aim to provide service with theminimum disruption and to the highest industry standards so you can rest assured your home or business are in the hands of a highly qualified team of industry professionals.

Our customers are our priority! Our friendly, approachable nature means we offer a customer centric approach to our work. We fulfil a duty of care to all our customers and our passion for high quality workmanship ensures we are the best solution to all your home services requirements.

All of our employees are passionate and dedicated to their work and pride themselves on the high quality service we provide. We are proud of our impeccable, reliable track record of providing quality workmanship with a friendly face.

Our priority is to be your preferred choice for emergency and planned maintenance services. Combining highly trained engineers with highly trained and motivated office staff who act with integrity and are inspired to deliver a customer experience of unsurpassed excellence every time.

Complaints Policy

We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.

To ensure we are able to put things right as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.

As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.

In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible.

Our Procedure

You can:

  • call us on 0800 710 1011
  • write to us at Evo Home Services Ltd - Unit 7 Cophall Farm business units, Effingham Road, Copthorne, RH10 3HZ (please request proof of receipt if posting)
  • email us info@evo-homeservices.co.uk

We aim to respond within 2 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.

Where we are unable to resolve your complaint using our own complaints procedure, as a Which? Trusted Trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event that we cannot remedy your complaint to your satisfaction you may wish to refer your complaint to them. If you wish to do so please contact Which? Trusted traders in the first instance on 0117 456 6031.

What our customers say

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9.93

Powerflush and clean central heating

2024-02-01

Fantastic job carried out by Steve and his team. They were friendly and considerate, and the difference the work has made to our heating system has far exceeded our expectations.

Fixing bath drain gurgling

2024-02-01

Mark was very polite and was able to fix the issue, which ended up being a lot simpler than I had expected, in good time. Arrived a little later than planned but kept me informed and didn't rush his work, which in the end was key to solving the issue. Would definitely recommend.

Change heating pump

2024-02-01

Called EVO plumbing and Heating when boiler started making loud banging noises. They were very quick to attend and resolve problem. Top service!

Outside tap replacement and 2 kitchen taps repaired from all leaks

2024-02-01

Emergency call out re leak of outside tap not turning off. Very efficient and Jamie B (Crawley) was here within the allocated call out time. Excellent young man. Thank you.

Repairing bathroom leak

2024-02-01

Very quick response, leak repaired. Very courteous service - thank you.

Toilet blockage

2024-02-01

Jamie came the same day to deal with a bit of an emergency with a blocked WC. All dealt with professionally and the problem was resolved in one visit. Would recommend this Firm in the local area.

Fix leak under bath

2024-02-01

Quick and and tidy. Very friendly. We know only too well how hard it is to find a good reliable tradesman so shall be keeping their number.

Boiler replacement and radiator flush

2024-02-01

We cannot recommend EVO Plumbing highly enough. They were great from start to finish. Stephen visited and was very knowledgeable re what boiler and work needed to be completed. The invoice was easy to understand and Aaron who completed the work was excellent, hard working, tidy, efficient and also very knowledagbe. The installation could not have gone better in our view.